by Janelle Barlow, PhD, author of “A Complaint Is a Gift: How to Learn from Critical Feedback and Recover Customer Loyalty“ The arrival of a […]
Tag: Manage
Effectively Plan and Manage Large-Scale Tech Event
Facebook Twitter LinkedIn We’ve all been to big tech events and trade shows and witnessed the good, the bad, and the ugly. How can we […]
A whirlwind tour of the new martech map, major martech trends for 2023, and how to manage it all in the year ahead
Yesterday, my brother-in-martech Frans Riemersma and I gave a tour de force presentation of the current martech landscape as it stands at the end of […]
How to Manage Online Reputation Crises
On the net name crisis comes about when any type of destructive details related to your enterprise starts spreading. A one damaging assessment is not a […]